Privacy Policy
Last updated: March 24, 2026
This Privacy Policy explains how Elite Lineups collects, uses, stores, and discloses your information when you use our website and app services.
1. Information We Collect
- Account data: email address, password hash, access status, and plan metadata.
- Usage data: app events (for example, build success/failure, export clicks), timestamps, and basic diagnostics.
- Uploaded content: slate/projection CSVs you upload to run optimization workflows.
- Payment metadata: status and plan details from payment processors (we do not store full card numbers).
2. How We Use Information
- Provide account access and core lineup optimization features.
- Validate subscriptions/access codes and prevent fraud or abuse.
- Operate, monitor, and improve platform performance and reliability.
- Respond to support requests and account inquiries.
3. Legal Basis and Consent
Where applicable, we process your information to perform our contract with you, for legitimate business interests (service operation and security), and to comply with legal obligations.
4. Third-Party Services
We use third-party services such as hosting, payment processing, and data providers. These services process data under their own privacy terms.
5. Data Storage and Retention
We retain account and operational records for as long as reasonably necessary to provide services, maintain compliance, resolve disputes, and enforce agreements.
6. Security
We apply reasonable technical and organizational safeguards, but no system can be guaranteed 100% secure. You are responsible for protecting your credentials.
7. International Use
Your data may be processed in jurisdictions outside your country of residence, including where our providers host infrastructure.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete personal information, and to request details about how your data is processed.
9. Children
The service is not directed to children. We do not knowingly collect personal information from individuals below the legal age required for account use.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use after updates means you accept the revised policy.
11. Contact
Email: access@elitelineups.com